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To place an order on DailyMart, follow these steps:

1. Browse Products: Explore our range of products and select the items you wish to purchase.
2. Add to Cart: Click the "Add to Cart" button for each item you want to buy. You can view and edit your cart at any time.
3. Review Cart: Once you’re ready to checkout, review your cart to ensure all items are correct.
4. Proceed to Checkout: Click on "Checkout" to begin the ordering process.
5. Enter Shipping Information: Provide your shipping address and contact details.
6. Select Payment Method: Choose your preferred payment method from the options available.
7. Place Order: Review your order summary and payment details, then click "Place Order" to complete the purchase.
8. Receive Confirmation: You will receive an order confirmation via email or SMS with details about your purchase and estimated delivery time.

If you need assistance during the ordering process, our customer support team is here to help.

To cancel or change your order, follow these steps:

1. Contact Customer Support: Reach out to our customer support team as soon as possible. You can contact us via email, phone, or the contact form on our website.
2. Provide Order Details: When contacting support, provide your order number and the details of the changes or cancellation request.
3. Check Order Status: If your order has already been processed or shipped, changes may not be possible. However, we will do our best to accommodate your request if it is still in processing.

Please note that once an order is shipped, it cannot be canceled, but you can return the item according to our return policy. For any issues or concerns, our support team is available to assist you.

To track your order on DailyMart, follow these steps:

1. Receive Tracking Information: After your order is shipped, you will receive a tracking number via email or SMS.
2. Visit the Tracking Page: Go to the tracking page on our website: Track My Order.
3. Enter Tracking Number: Input the tracking number provided to view the current status of your shipment.
4. Check Updates: Monitor the progress of your delivery and get real-time updates on the estimated delivery time.

If you have any issues or need further assistance with tracking, please contact our customer support team.

To return a product on DailyMart, follow these steps:

1. Review the Return Policy: Check the return policy for the specific product and seller to ensure your return request is eligible.
2. Contact Customer Support: Reach out to our customer support team via email, phone, or the contact form on our website to initiate the return process.
3. Provide Order Details: Provide your order number and the reason for the return.
4. Receive Return Instructions: Our team will provide you with instructions for returning the product, including the return address and any necessary labels.
5. Return the Product: Package the product securely and send it to the provided return address.
6. Track Your Return: Once the return is received, our team will process it and issue a refund or exchange as per our return policy.

Please ensure the product is in its original condition and packaging to be eligible for a return. For any further questions or assistance, contact our customer support team.

If your refund is approved, here’s how you will receive your payment back:

1. Refund Processing: Once the return is processed and approved, the refund will be initiated by our team.
2. Refund Method: The refund will be issued using the same payment method you used for the original purchase, or as store credit if applicable. This includes JazzCash, EasyPaisa, PayPak, Bank Transfer, or Instore Credit. Please note that if your original payment method was Cash on Delivery (COD), we cannot issue a cash refund. Instead, you will receive the refund via one of the other payment methods listed or as store credit.
3. Confirmation: You will receive a confirmation email or SMS notifying you of the refund and its status.
4. Refund Timeline: The time it takes for the refund to appear in your account may vary depending on your bank or payment provider. Typically, refunds are processed within 5-10 business days.

If you have any questions or concerns about your refund, please contact our customer support team for assistance.